Our client, a large General Practice in Meath requires two Administrators to join their Admin team.
35hrs weekly with potential to move to p/time hours.
Reporting to Practice Manager
Main Duties:
· Support the clinical and management team by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors.
· Adhere to agreed policy, procedure and protocol of the practice
· Provide new and existing patients with documentation that must be completed.
· File patient forms/scanning them to our system.
· Maintaining filing systems.
· Arranging referrals to other health care providers.
· Produce information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence.
· Screening and sorting mail, email and documents as required.
· Dealing with and following up on any patient concerns.
· Processing payments – reconciliations daily
· Generate revenue by completing direct patient and third-party billing, monitoring accounts receivables; initiating collection calls and reminders.
· Secure information by completing database back-ups.
· Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting orders, verifying receipt.
· Co-ordinate tests, treatments and other necessary care with appropriate facilities and professionals.
· Work with insurance companies to process claims.
· Administration of our CDM processes when needed
· Ensuring all office equipment is maintained and working.
· Provide education to new and existing colleagues by training on the job when required.
· Chaperoning: independently observe the examination/procedure undertaken by the doctor/health professional to assist the appropriate doctor-patient relationship
· Any other duties as requested by the management team.
Essential Requirements
• Working knowledge of Windows-based software systems (e.g. Word and Excel)
• Strong computer literacy
• Excellent communication skills, written and verbal
Desirable Requirements
• Previous experience in a busy medical reception or similar administrative position
• An understanding of the GMS system
• An understanding of medical terminology, medical and health professional organisations and relevant stakeholders
For more information please contact 046 9028205
